Privacy Policy

1. Information We Collect

We collect information you provide directly when you use our services, including:

• Contact information such as your name, email address, and phone number when you fill out our contact form or request a quote.
• Project details and requirements you share with us during consultations.
• Payment and billing information when you engage our services.
• Communication records including emails, messages, and support tickets.
• Usage data such as pages visited, time spent on our website, and interaction patterns collected through analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our web and app development services.
• To communicate with you about projects, updates, and respond to your inquiries.
• To send you relevant information about our services, if you have opted in to receive such communications.
• To analyze website usage and improve user experience.
• To comply with legal obligations and protect our rights.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies required for basic website functionality.
• Analytics cookies that help us understand how visitors interact with our website. We use privacy-focused analytics (Umami) that does not collect personal data.
• Preference cookies that remember your settings such as theme preferences.

You can control cookie settings through your browser. Disabling certain cookies may affect website functionality.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These third-party providers have their own privacy policies and may collect information as described in their respective policies:

• Hosting and infrastructure providers for website delivery.
• Analytics services for understanding website usage patterns.
• Email service providers for communication and transactional emails.
• Payment processors for handling financial transactions securely.

We do not sell, trade, or rent your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure storage of sensitive information with access controls.
• Regular security assessments and updates to our infrastructure.
• Limited access to personal data on a need-to-know basis among our team.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Project-related data may be retained for the duration of our business relationship and a reasonable period thereafter for record-keeping purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict the processing of your information.
• Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at support@ripeet.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us:

• Email: support@ripeet.com
• Phone: +91 92049 13290